Snap Cals

Privacy Policy

Last Updated: May 15, 2024

1. Introduction

At Snap Cals, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our nutrition tracking application and related services (collectively, the "Service"). By using our Service, you consent to the collection and use of information as described in this policy. We are committed to ensuring the security and confidentiality of your data.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you:

  • Personal Information: When you create an account, we collect your email address, name, and other profile information you choose to provide. You may also have the option to connect third-party accounts for enhanced functionality.
  • Health and Nutrition Data: We collect information about your food intake, calories, nutrition details, and other health metrics you input or that are calculated through the Service. This includes images of food you upload for analysis and any meal descriptions you provide.
  • Device Information: We collect information about the device you use to access the Service, including device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: We collect information about how you interact with our Service, including features you use, time spent on the app, buttons clicked, and other interaction patterns.
  • Location Data: With your consent, we may collect and process information about your location to provide location-specific features and services.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing, maintaining, and improving our Service
  • Personalizing your experience and delivering relevant content
  • Processing your nutrition tracking and providing insights about your dietary habits
  • Sending you important updates, notifications, and support messages
  • Analyzing usage patterns to improve our algorithms and enhance user experience
  • Training and improving our AI systems to better identify and analyze food items
  • Troubleshooting issues and addressing technical problems
  • Preventing fraud and ensuring the security of your account

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and accessed only by authorized personnel who need the information to perform their duties. We use industry-standard encryption to protect data in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who process data on our behalf and are bound by contractual obligations to keep your information confidential
  • Analytics providers to help us understand app usage and improve our Service
  • Law enforcement agencies when required by applicable law or in response to valid legal process
  • Other users if you choose to share your data through the app's social features (only with your explicit consent)
  • Business partners, but only with your prior consent and only for specific purposes disclosed to you

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or updating your personal information
  • Requesting deletion of your data (subject to certain exceptions)
  • Restricting or objecting to certain processing of your data
  • Receiving a copy of your data in a structured, machine-readable format (data portability)
  • Withdrawing consent at any time (where processing is based on consent)
  • Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or the minimum age required by the laws in your jurisdiction). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete it. If you believe we might have any information from or about a child, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and, where appropriate, notifying you via email or through the app. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@snapcals.app.